1. Information We Collect

We may collect the following types of personal information when you interact with our Site or contact us:

Personal Information You Provide

• Full name

• Email address

• Phone number

• Contact form messages

• Other information you voluntarily submit

Technical and Usage Information

• IP address

• Browser type

• Pages visited

• Time and date of visits

• Other analytics data collected through cookies and similar technologies

This information helps us improve our Site and services.

2. How We Collect Your Information

We collect personal information when you:

• Submit a contact or enquiry form

• Email or call us

• Sign up for newsletters or updates

• Browse our Site and accept cookies and analytics tools

We only collect information that is reasonably necessary to provide our services and improve user experience.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries

• Deliver requested services or information

• Personalise and improve our services

• Send newsletters, updates, or marketing (only if you opt‑in)

• Comply with legal and regulatory obligations

We do not use your information for purposes beyond what you would reasonably expect.

4. Disclosure of Personal Information

We may share your information with third parties only when necessary and lawful, such as:

• Service providers who help run our Site or services

• Lenders or financial partners (where necessary to assist you)

• Legal or regulatory authorities when required by law

We do not sell or rent your personal information to unrelated third parties.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tools to collect technical and usage data. These help us:

• Analyse how the Site is used

• Improve Site performance

• Provide a better user experience

You can adjust your browser settings to refuse cookies, but this may limit some Site functionality.

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, and alteration. This includes technical, physical, and administrative safeguards. However, no internet transmission can be perfectly secure, and we cannot guarantee absolute security.

7. Access, Correction & Deletion

If you wish to:

• Access the personal information we hold about you

• Request correction or update of your information

• Request deletion of your information

Please contact us using the details below. We will respond in accordance with applicable privacy laws.

8. International Transfers

Your data may be transferred or stored outside Australia for operational purposes, such as cloud services. Where information is transferred overseas, we will take reasonable steps to ensure that it is protected in accordance with this Privacy Policy and Australian privacy laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Site with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Email: info@thelendercollab.com.au
Phone: +61 [Insert Number]
Address: [Insert Business Address]